🛒 Purchasing a Meter
What types of meters do you sell?
We supply prepaid electricity and water meters suitable for homes, rental properties, apartments, businesses, estates, and multi-tenant developments.
Do meters arrive ready to install?
Yes. Our meters are supplied preprogrammed and ready for installation by a qualified installer.
Which meter is right for my property?
Our team can help you select the most suitable prepaid metering solution based on your property's requirements.
Do I need to register my meter?
Yes. Your prepaid meter must be registered before electricity or water tokens can be generated.
Is there a cost to register my meter?
No. Registration of the meter is already included in the purchase price of the meter.
When should I register my meter?
We recommend registering your meter as soon as it has been purchased to avoid delays when purchasing tokens.
Why is registration important?
Registration links your meter to the vending platform, allowing prepaid tokens to be generated successfully.
How do I register my meter?
Simply complete the online registration form and provide the required meter and property information.
🔧 Installation
Can I install the meter myself?
Electricity meters should be installed by a qualified electrician and water meters by a qualified plumber or approved installer.
Where can I find my meter number?
Your meter number is usually located on the front of the meter and may also appear on installation documentation.
💳 Token Purchases
Where can I buy prepaid tokens?
Tokens can be purchased through participating retailers, banking apps, online banking platforms and ATMs.
Can I buy tokens directly from Meter Mall?
No. Meter Mall does not sell prepaid tokens directly. Tokens are purchased through approved retailers and banking channels.
How do I load a token onto my meter?
Simply enter the token code into your prepaid meter keypad to load credit.
💰 Property Owners & Utility Collections
How do utility collections work?
When tenants purchase prepaid tokens, the funds collected are allocated to the property owner, helping recover utility costs and contribute towards municipal utility accounts.
Who benefits from prepaid metering?
Prepaid metering is ideal for homeowners, landlords, property managers, body corporates, estate managers, and business owners looking for greater control over utility management.